Price 3.00 USD
• Question 16
When preparing a claim message for which the answer is in question, you should
• Question 17
Which statement best describes the appropriateness of the following product claim in a sales letter? "Viruscan is the best virus defense product available. It offers the most sophisticated and comprehensive protection for your data."
• Question 18
A new product to reduce cholesterol is on the market, with a price that is higher than that of competitors. Where should a writer or speaker introduce price in his or her sales message?
• Question 19
The central selling point in a persuasive message
• Question 20
To overcome receiver resistance to a persuasive appeal, the price should be
• Question 21
“The training session was worthwhile; it was worthwhile because employees learned to do the task correctly” is an example of which of the following techniques used for emphasis?
• Question 22
Proofreading by reading a document aloud while another person verifies the copy is
• Question 23
Which of the following sentences illustrates passive voice?
• Question 24
Which of the following is true of lists in documents?
• Question 25
Which of the following is an adequate reason for choosing passive voice?
• Question 26
Writer's pride of ownership refers to
• Question 27
Which of the following is the MOST effective heading in a memo report to employees?
• Question 28
In business documents, a general rule for readability is that paragraphs normally should be
• Question 29
Hong’s memo that describes new steps for merchandise returns should use which of the following techniques for emphasis?
• Question 30
Which of the following sentences reflects the use of active voice?